Q1: Can I return or exchange a product?
Yes, you can return or exchange a product within 7 days of delivery, provided it is unused, undamaged, and in its original packaging.
Q2: How do I request a refund or exchange?
Simply contact us through our support page or WhatsApp with your order details, and our team will guide you through the process.
Q3: Are there any items that cannot be returned or exchanged?
Customized, clearance, or sale items cannot be returned or exchanged unless they are damaged or incorrect.
Q4: When will I receive my refund?
Once your returned product is received and inspected, your refund will be processed within 5–10 business days.